ARCOM

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Arain, F M and Pheng, L S (2007) Modeling for management of variations in building projects. Engineering, Construction and Architectural Management, 14(05), 420–33.

Bosher, L, Dainty, A, Carrillo, P and Glass, J (2007) Built-in resilience to disasters: a pre-emptive approach. Engineering, Construction and Architectural Management, 14(05), 434–46.

Hassanein, A A G and Khalifa, R A (2007) Financial and operational performance indicators applied to public and private water and wastewater utilities. Engineering, Construction and Architectural Management, 14(05), 479–92.

Type: Journal Article
Keywords: developing countries; Egypt; industrial countries; public sector organizations; water industry; water supply and waste systems
ISBN/ISSN: 0969-9988
URL: http://www.emeraldinsight.com/10.1108/09699980710780773
Abstract:
Purpose: The paper seeks to assess the performance of 234 public and private water and wastewater utilities from industrialized and developing countries. Design/methodology/approach: A group of financial and operational indicators was calculated for the sample utilities. Findings: Some indicators calculated for the private sector, represented by US and UK water and wastewater utilities, demonstrated better values compared with public utilities, such as staff number per 1,000 connections and return on equity ratio and tariffs charged. On the other hand, the percentage of unaccounted-for water and the debt to equity ratio evidenced no advantage in private over public utilities. Further, the performance of water and wastewater utilities of developing countries and Egypt does need improvement. Originality/value: A key problem in most of water and wastewater utilities is the absence of performance assessment tools. To this end, this research utilized indicators as a means of performance assessment of water/wastewater utilities.

Nitithamyong, P and Tan, Z (2007) Determinants for effective performance of external project management consultants in Malaysia. Engineering, Construction and Architectural Management, 14(05), 463–78.

Oo, B L, Drew, D and Lo, H-P (2007) Modelling contractors' mark-up behaviour in different construction markets. Engineering, Construction and Architectural Management, 14(05), 447–62.